Smart Health Psychology 
 Marni Amsellem, Ph.D. 

Appointments and office policies


What To Expect at Your First Appointment

Before we meet in person, we will have a brief phone consultation and introduction. During this time, we will discuss your goals are for therapy and schedule a time for us to meet in person. At our first session, I will collect your completed Patient Information Form, and conduct an intake and develop a treatment plan together. 


Fees and Payment

The individual therapy hourly rate is $175 (per 45/ 50-minute session). Cash or check are accepted for payment at the time of service. Please make checks payable to Marni Amsellem, Ph.D.

Insurance 


While I do not directly bill third parties for reimbursement, I provide billing summaries and statements should you wish to file with your insurance company for out-of-network benefits.


Online Therapy


Another option to work with me is by telehealth, or online therapy through a HIPAA-secure interface. I provide therapy online through American Well to anyone located in New York State and Connecticut. This option removes the barriers of transportation, physical proximity, can be less expensive, and is incredibly flexible schedule-wise. This option may also be ideal for you if you would like your insurance to be billed directly and your insurance company participates. You can find me online at www.amwell.com. Please contact me if you would like to discuss this option.


Cancellation Policy 


If it becomes impossible for you to keep an appointment, it is important that you call to cancel/ reschedule. Due to the policy of reserved appointment times, an appointment that you cannot keep must be canceled 24 hours before the appointment time. Should medical issues make it difficult to meet in person for a particular appointment, it may be possible to conduct the session over the telephone. Appointments that have not been properly canceled will be charged the regular session fee. 


Communications


Email: 
Confidential information will not be communicated over email, as it is not a secure form of communication. Typically email is reserved for scheduling purposes only.


Phone Calls:

I respond to your messages left in a timely manner and typically will leave only my name and phone number on  your voice mail when phone calls are returned, unless you have indicated otherwise, regarding appointment changes or other office matters. 

Emergencies

In the event of an emergency, please dial 911, call your local crisis line, or proceed to an emergency room. My number is not reliable in the case of emergencies. While I will listen to voice mail regularly and usually respond to calls promptly when needed, I typically am not able to take phone calls as they come in. 


To make an appointment/ for inquiries:

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